JANEPU Privacy Policy

Who We Are

JANEPU is a modern furniture manufacturing partner based in Foshan, Guangdong, China. We support overseas dealers, designers, project buyers, and sourcing partners with sofas, upholstered beds, lounge chairs, OEM/ODM customization, mixed container sourcing, quality checks, and export packing coordination.

Information We Collect

• Contact details you submit, such as your name, email address, phone number, company, country or region, and message.
• Project details you provide, such as product interests, quantities, timelines, reference links, drawings, images, material preferences, and customization requirements.
• Lead form details submitted through Meta technologies, including Facebook or Instagram instant forms, when you choose to send them to us.
• Website usage data collected through cookies and similar technologies, including pages viewed, approximate device and browser information, referral source, and advertising campaign signals.

How We Use Information

• To respond to product, sourcing, quotation, OEM/ODM, project, and after-sales inquiries.
• To evaluate whether JANEPU can support a requested furniture style, material, size, quantity, or delivery schedule.
• To coordinate communication by email, phone, WhatsApp, Facebook, Instagram, or other channels you use to contact us.
• To improve our website, advertising, customer service process, product presentation, and inquiry follow-up workflow.
• To measure advertising performance and understand whether visitors or leads came from Meta ads or other marketing campaigns.

How We Share Information

• Within JANEPU and with team members who help answer inquiries, prepare quotes, coordinate production, or arrange delivery support.
• With service providers that help operate our website, customer relationship management, form delivery, hosting, analytics, advertising, email, or messaging workflows.
• With production, sourcing, logistics, or quality-control partners when it is necessary to evaluate or fulfill a project request.
• With Meta and similar advertising platforms when their tools are used for measurement, lead forms, ads delivery, or campaign reporting.
• When required by law, regulation, legal process, or a reasonable need to protect our business, customers, or rights.

Cookies, Meta Pixel, and Advertising Tools

• Our website may use Meta Pixel and similar tools to understand visits, actions, and advertising performance.
• These tools may set or read cookies and may help Meta show ads, measure conversions, and improve campaign reporting.
• You can manage browser cookies through your browser settings and manage Meta ad preferences through your Meta account settings.

Retention and Security

• We keep inquiry and lead information only for as long as reasonably needed for quotation, project follow-up, customer service, business records, or legal requirements.
• We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or loss.
• No website, form, email, or messaging channel can be guaranteed to be completely secure, so please avoid sending highly sensitive information unless needed for your project.

Your Choices

• You may ask us to review, update, or delete inquiry information that you have provided to us, subject to legal and business record requirements.
• You may opt out of further marketing follow-up from us by contacting us through the email address below.
• If you submit a Meta lead form, you can also use the privacy controls available in your Facebook or Instagram account.

International Transfers

Because we work with overseas customers and service providers, information may be processed in China or in other countries where our tools, partners, or service providers operate. We handle this information for the purposes described in this policy.